Observability pillar
Observability & Digital Experience Modernization
In ten years the market moved from siloed APM tools to AI-driven platforms, and much of it changed hands along the way: Cisco bought AppDynamics and then Splunk, and Palo Alto Networks bought Chronosphere. We help you get the benefit of that shift without paying for three overlapping tools. That means standardizing telemetry on OpenTelemetry, consolidating to the platform that fits, and proving what employees and customers actually experience, from the browser to the ISP to the laptop.
Vendor-neutral across Dynatrace, Datadog, Splunk and AppDynamics, New Relic, Elastic and Grafana, plus AWS, Azure and Google Cloud native tools. Also ThousandEyes, Catchpoint and Nexthink.
Assesstools + spend→
StandardizeOTel + pipeline→
Consolidateone platform→
AssureRUM · synthetics · DEX→
Automateagents, governed
↺ measured outcomes fund the next wave
rationalize · migrate · negotiate
Platform & Cost Rationalization
- Tool-overlap and spend review scored against the 2026 market
- OpenTelemetry and telemetry-pipeline design (Cribl, OTel Collector)
- AppDynamics-to-Splunk convergence and renewal planning
- Hyperscaler-native vs. third-party decisions for AWS, Azure and GCP
browser · internet · device
Digital Experience Assurance
- Real-user monitoring and session replay tied to backend traces
- Synthetic journeys as code, running in your CI/CD
- Internet and SaaS path visibility: ThousandEyes, Catchpoint and alternatives
- Employee experience and self-healing with Nexthink
recommend → approve → act
Agentic Operations Readiness
- Autonomy-tier policy for every action class
- AI SRE pilots: AWS DevOps Agent, Azure SRE Agent, Datadog, Dynatrace and more
- Approval and audit workflows in ServiceNow
- Observing the agents themselves: accuracy, guardrails, token cost